Just so I understand, you set up the Windows 10 user account using the Hotmail account? See What to do if you forget your sign-in password, pattern, or PIN (Android OS)Ĭontact the website or application developer See What to do if you forget your sign-in password (Chrome OS) Find the document outlining the system or motherboard to locate CMOS and or password jumpers. Search for the specifications documentation on your PC. Options vary depending on location and warranty status (Service fee may apply).ĭesktop PCs - There are jumpers on the system board that are designed to remove BIOS and power on passwords. You can contact HP Support to set this up. Notebooks, Desktop all-in-ones and tablets - HP can remove BIOS and power on passwords via a service of the computer. HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS or power-on password. Microsoft policy about lost or forgotten passwords.You don't need to make a new one.įor more options for recovering your local account password see If you forget your password again, you can use the same password reset disk. Follow the steps in the Password Reset wizard to create a new password.Click Reset password, and then insert your password reset disk or USB flash drive.If you enter the wrong password when you attempt to log on, Windows displays a message that the password is incorrect. Reset your password using the password reset disk Make sure you store the password reset disk in a safe place.
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